Frequently Asked Questions
Westerly Travel FAQ’s
Find answers to commonly asked questions about our services.
What do you do, exactly?
At Westerly Travel, we research, plan and book complete travel experiences.
Do you specialize in any destinations?
Our focus at Westerly is European itineraries, the UK, Hawaii, Mexico, Costa Rica, and the South Pacific. We are Hawaii and Los Cabos and certified experts. However, we work with specialists and cruise lines that take our travelers all over the world.
Do we pay you directly?
No, at Westerly we do not collect any payment directly unless it is a pre-arranged planning fee. We make payment on your behalf directly to the travel suppliers that we book your trip through. For example, if we book a tour for you with G Adventures, we make the payment to G Adventures using your payment information that has been securely collected and stored.
Should I purchase travel insurance?
At Westerly, we strongly encourage you to insure your trip with a travel insurance policy. In fact, we will ask you to sign a waiver if you choose not to purchase travel insurance. Westerly offers policies through Travel Guard and Allianz and we send travel insurance options to you with every trip proposal we create.
What if I want to book my own airfare?
That is ok! We are happy to put together just the land or sea components of your trip. It is always a good idea to talk over your dates with us before purchasing airfare so we can coordinate a smooth arrival at your destination.
Can you book just my airplane tickets?
We do not book airfare as a standalone component. We do often handle airfare as part of a complete travel package.
Can you help me plan my destination wedding?
At this time, Westerly is not accepting requests for destination weddings.
Do you book AirBNB’s?
We do not book vacation homes through AirBNB or VRBO. We can leave space in your itinerary so that you can add an AirBNB rental as a component of a complete trip. What we can do is book a vacation home for you through one of our preferred partners or source a hotel that offers apartment style accommodations.
Can you book my trip if I don’t live in the United States?
At this time, Westerly can only book travel for U.S. based travelers.
Where are you located?
Westerly Travel is a travel agency located in Roseville, California. Not only do we work with local clients from Roseville, Rocklin, Granite Bay, Sacramento and the San Francisco Bay Area, we have valued traveler clients all over the U.S. and regularly accept planning requests from out of state.
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